This policy sets out how Reflect Hypnotherapy uses and protects the information you provide when using my services and accessing this website.
I intend to ensure any data you provide is kept secure, managed respectfully and only used for the purposes for which it has been provided. This policy will be updated periodically in line with current legislation.
When you contact me via my website, phone or email I will collect your:
I use this information in order to make contact with you to discuss your requirements. I may also use this information so that I may improve my services.
I will ask you at your appointment to tick a box if you wish to receive promotional/ further information about services I may offer in the future, or about well being in general. If you do not tick this box I will not contact you for these purposes.
I will ask you for your GP contact details and some basic health information: there are some conditions that are contra indicated for hypnotherapy and sometimes there are circumstance where it may be necessary to contact your GP before commencing therapy. I will inform you of this at our appointment should this appear appropriate.
I will ask you for details of your next of kin: this is used very rarely and only in emergency situations
You do not have to consent to the collection of information, however, if you choose not to provide it, I may not be able to work with you.
I will ask for your email address for the purposes of sending you a recording to listen to as part of the therapy. It may also be necessary to send emails to confirm or rearrange appointments.
I will make a note of information you provide me in order that we can plan bespoke therapy sessions and identify/ produce scripts which will be used in session and/ or which can be sent to you to listen to between sessions.
For the purposes of clarity, I do not receive or retain your bank details.
Cookies are small files which ask your permission to be placed on your computer's hard drive so that it can analyse web traffic to my website. Through this I can see which of my website's pages are being viewed. You can manage these via the cookie banner when you first arrive on this website, or change your preferences by clicking on the shield in the bottom left corner. More about the cookies used on this site.
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
ICO Registration No: A9011391